Job Description

Operations Engineer for MES (Manufacturing Execution System)

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Location: Bangalore (White Field)

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Mode: Hybrid

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Job Description

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- We are looking for a Senior Operations Engineer for our MES. This role involves taking care of all the MES Operations activities of the Core Fundamental domain microservices of MES Foundations Team.
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- Should be able to take care of all the monitoring, analysis and troubleshooting of all production issues and High Priority Incidents HPI.
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- Should have hands on knowledge in ELK, Grafana, Github, MSSQL, Rancher or similar Kubernetes cluster management tools.
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- Hands on experience in Microservices architecture. Good to have C PLSQL query knowledge as well.
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- Minimum Experience: 5+ years of experience in MES Operations activities Support.
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Responsibilities:

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- Responsible for all the MES Operations activities of the core microservices of Foundations Team.
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- Focus on proactive monitoring, analysis and troubleshooting of all production issues.
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- Take full ownership accountability of the Foundations Operations topics assigned.
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- Setup dashboards and alerting using Kibana and Grafana whenever needed.



Perform problem investigation and root cause analysis within project SLA.
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- Clear and on time communication of every actions taken and also the overall status of any issues.
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- HPI on call support 24X7 whenever there is a need from the project.
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Skillset:

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- Experienced in microservices architecture and MES domain knowledge. Hands on experience with monitoring tools like ELK, Grafana, APM etc.
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- Valuable understanding of APIs, swagger, kafka, SAP S4HANA.
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- Should have hands on experience of any IT ticketing tool like ServiceNow, SMT.
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- Well versed with both Kubernetes on-prem architecture, Docker Mirantis.
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- Should have knowledge on Github, MSSQL, Rancher or any Kubernetes cluster management tools.
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- Good to have C PLSQL query knowledge as well.
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- Hands on experience with Atlassian tools like JIRA Confluence.
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- Should have very good fast debugging and troubleshooting skills.
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- Should be very good with communication skills and able to work with global stakeholders.
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📌 Operations Engineer for MES (Manufacturing Execution System) (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru