05 Sep
|
Milestone Technologies
|
India
05 Sep
Milestone Technologies
India
Summary
Milestone Technologies is actively seeking a Senior ServiceNow Technical Consultant to join their team on a full time basis. The company is looking for experienced ServiceNow delivery experts with a strong background in assisting organizations in adopting service management and asset management best practices and optimizing them on the ServiceNow platform. The successful candidate will possess expertise in service management/asset management process design and ServiceNow configuration and development.
Responsibilities
- Partner with Milestone Technologies Solutions Architect to assess current state processes and tools, define ServiceNow solution requirements, and configure ServiceNow accordingly
- Work with clients to assess current state processes and tools, define ServiceNow solution requirements, design solutions, and create implementation plans
- As a senior technical member of the team, deliver hands-on configuration, development, and integration services
- Produce process guides, training guides, and other core project deliverables as needed
- Lead and support practice build efforts, including the development of practice intellectual property (IP)
Skills
- 5+ years of experience with the ServiceNow Platform
- ITSM, ITOM, ITAM
- 5+ years of professional services/consulting experience
- ITIL v4 Foundations certification or commitment to attaining it within the first 8 weeks of employment
- ServiceNow CSA and 2 additional CIS certifications
- Experience with HAM, and ServiceNow discovery
- Integration experience, including but not limited to SCCM or other software discovery tools
- Excellent understanding of implementation methodologies/SDLC (e.G., Agile Scrum, Waterfall)
- Advanced level understanding of ServiceNow application UI and workflow configuration, report development, and integration components (e.G., LDAP, SSO, etc.)
- Excellent interpersonal skills and experience in public speaking situations
📌 Senior Servicenow Technical Consultant (India)
🏢 Milestone Technologies
📍 India