Job Description

️ Leadership chance|Sales Leader (India - CSM) -B2B Enterprise Accounts| Customer Success & Growth |

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Mumbai (Saki Vihar - Beside L&T;)| Work from Office | Mumbai Candidates on ly

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✈ Extensive Domestic & International Travel as per business requirement

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18+ Years Experience

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⚠️ Mandator y: Experience selling Enterprise ERP solutions (e.g., SAP, Oracle, Microsoft Dynamics, Infor, Epicor, IFS, Ramco, Sage, Acumatica, etc.) to Manufacturing, Retail or eCommerce customers

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ETP is looking for an accomplished business leader to head its Customer Sales Success & Growth function for India market.

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We are seeking a seasoned Enterprise Technology leader with strong ERP/Business Applications experience and a proven track record in enterprise sales, strategic account growth, and CXO engagement , ideally with exposure to Manufacturing, Retail, Distribution, or eCommerce .

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This is a highly visible leadership role with direct influence on customer growth, business transformation, and strategic direction across India market .

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What We're Looking For:

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✔ 15+ years of experience in Customer Success, Strategic Accounts, Consulting, Enterprise Sales, or Business Leadership

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✔ Preferred background in SAP / SAP Partner organisations.

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✔ERP sales mandatory

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✔ Proven experience managing large enterprise accounts and customer portfolios

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✔ Expertise in renewals, customer retention, upsell, cross-sell, and account expansion

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✔ Strong CXO engagement and stakeholder management skills

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✔ Experience leading and scaling high-performing customer-facing teams

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Key Responsibilities:

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Own Customer Success strategy and execution for India

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Drive customer retention, revenue growth, and account expansion

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Build trusted relationships with CXOs and business leaders

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Lead strategic account planning, governance, and executive reviews

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Partner with Global Leadership, Product, Sales, and Delivery teams to drive customer outcomes and business growth.

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Interested candidates may share their profile at [email protected].

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Please Note: This opportunity is specifically targeted at leaders with a proven background in Enterprise ERP Sales, Retail Technology, Enterprise SaaS, and Digital Transformation solutions, selling to industries such as Manufacturing, Retail, Distribution, and eCommerce.

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Profiles with primary experience in HRMS, HCM, Payroll, Travel Technology, Banking, Insurance, Telecom, or other non-ERP enterprise software sales will not be considered.

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#Hiring #CountryManager #SAP #ERP #EnterpriseSoftware #EnterpriseSales #BusinessDevelopment #StrategicAccounts #SAPPartner #CXOEngagement #RetailTechnology #Mumbai

📌 Sales Leader (India - CSM) -B Enterprise Accounts (Mumbai)
🏢 ETP Group
📍 Mumbai