Job Description

Role Overview

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The Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients.

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Key Responsibilities

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- Greet and welcome visitors and guests, ensuring a positive first impression of the organization.
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- Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.
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- Ensure the reception desk is staffed and fully functional during office hours.
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- Handle conference/meeting room bookings efficiently.
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- Respond to general inquiries and provide accurate information or assistance to visitors and callers.
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- Manage the process of ordering business cards for staff as per the company’s defined process.
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- Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers, magazines, and other materials are neatly organized.
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- Promote a friendly and welcoming office workplace.
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- Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations.
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- Support in initiating emergency procedures as per location-specific response guidelines.
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- Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time.
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- Provide administrative support to other office functions as required.
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Qualifications & Skills

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- Bachelor’s degree in any discipline (preferred).
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- 2–4 years of experience in a front office, receptionist, or customer-facing role in a corporate environment.
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- Excellent communication skills (verbal and written).
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- Strong organizational and multi-tasking abilities.
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- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
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- Professional demeanor with the ability to handle sensitive information discreetly.
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- Strong interpersonal skills with a customer service orientation.
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📌 Front Office Executive (Gandhinagar)
🏢 BDO India
📍 Gandhinagar