Job Description

Role Overview

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We are looking for an IT Operations & Admin Executive to manage user lifecycle, identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools. The role focuses on ensuring secure access, smooth IT operations, and a strong end-user experience.

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Key Responsibilities

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- Manage onboarding and offboarding across Microsoft 365 and SaaS tools
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- Administer Microsoft Entra ID (MFA, RBAC, SSO, Conditional Access)
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- Handle Windows & macOS device management using MDM tools (Intune/Jamf)
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- Provide L1/L2 IT support for hardware, software, and access issues
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- Manage SaaS applications, SSO integrations, and license optimization
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- Maintain IT asset inventory and handle procurement & audits
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- Automate workflows using Power Automate / PowerShell / scripting
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- Ensure security, compliance, and zero access leakage
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- Support basic network operations (Wi-Fi, VPN, connectivity)




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- Maintain documentation, SOPs, and access records
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Requirements

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- 2-4 years of experience in IT Operations / IT Administration
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- Strong hands-on experience with Microsoft 365 & Entra ID
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- Solid understanding of IAM concepts (SSO, MFA, RBAC)
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- Experience managing Windows & Mac environments
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- Familiarity with SaaS tools, endpoint management, and MDM solutions
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- Basic scripting knowledge ( PowerShell or similar )
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- Understanding of networking fundamentals
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What We’re Looking For

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- Solid ownership and attention to detail
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- Problem-solving mindset with focus on automation
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- Ability to manage both IT operations and end-user support
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- Good communication and collaboration skills
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📌 IT Support and operations Admin (Coimbatore)
🏢 goML
📍 Coimbatore