Job Description

Job Title: Pre‑Sales Consultant

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Role Summary

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As a Pre‑Sales Consultant at Droidal you will be the technical and domain expert who

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demonstrates how our agentic AI solves real RCM problems. You will act as the

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technical bridge between Droidal.ai’s product engineering and sales teams: translating

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customer needs into product capabilities, shaping the scope, and ensuring a smooth

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handover from sales to delivery so pilots convert into production. You will engage

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healthcare finance and IT stakeholders, design targeted solutions, and translate

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business outcomes into implementation plans that drive product adoption and deal

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closures.

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Key Responsibilities

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• Serve as the technical bridge between Sales and Product Engineering: translate

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customer requirements into actionable product/engineering work items, prioritize

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feasibility, and communicate engineering constraints back to sales.

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• Partner with Sales and Product to qualify opportunities and map customer pain

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points to Droidal’s agentic RCM capabilities.

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• Lead discovery sessions with revenue cycle leadership, billing managers, clinical

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coders, and IT to gather workflows, data sources, KPIs, and success criteria.

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• Build and run rapid demos that use de‑identified or representative payer/provider

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datasets to prove ROI and clinical‑financial impact.

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• Prepare technical proposals, scope documents, effort estimates, success

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metrics, and go‑to‑pilot plans.

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• Respond to RFPs/RFIs with healthcare-specific technical content, compliance

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evidence, and deployment timelines.

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• Present to technical and executive audiences, articulating how agentic AI

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reduces operational burden and improves financial metrics.

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• Support risk assessment discussions (data security, PHI handling) and provide

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technical controls and privacy‑by‑design explanations.

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• Coordinate handover to Delivery with comprehensive knowledge transfer;

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support early implementation phases to ensure deployment success translates

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into scaled ROI.

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• Feed customer insights back to Product and Engineering to refine models,

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workflows, and regulatory features.

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Required Qualifications

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• 8+ years in pre‑sales, solutions consulting, or techno-functional selling, ideally

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within healthcare RCM.

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• Demonstrated experience acting as a technical bridge between sales and

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engineering/product teams.

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• Familiarity with EHR/PM integration (HL7, FHIR, APIs), payer connectivity, and

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typical data formats used in billing and claim exchanges.

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• Practical knowledge of AI/ML concepts (model evaluation, human‑in‑the‑loop,

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data labeling) and how they apply to automated RCM workflows.

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• Comfort designing pilots and demos with de‑identified/representative clinical and

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billing data.

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• Robust presentation and stakeholder management skills; able to explain technical

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trade-offs to C‑suite and front-line users.

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Preferred

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• MBA or advanced degree in business, healthcare management, or related field.

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• Prior experience selling or implementing RCM, medical coding automation, denial

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management, or payment reconciliation solutions.

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• Experience with cloud platforms (AWS/Azure/GCP), containerization, and secure

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deployment patterns for PHI.

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• Track record of converting pilots into production deployments and quantifying

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financial outcomes.

📌 Presales Consultant (Chennai)
🏢 Droidal
📍 Chennai