04 Sep
|
Parakh Agro Industries
|
Pimpri-Chinchwad
04 Sep
Parakh Agro Industries
Pimpri-Chinchwad
Oversee daily customer service operations and team performance.
Train, mentor, and develop customer support representatives.
Handle customer escalations and complex service issues.
Develop and implement customer service policies and best practices.
Monitor KPIs such as response time, resolution rate, and customer satisfaction scores (CSAT).
Analyze customer feedback to identify service improvement prospects.
Collaborate with sales, marketing, and product teams to improve customer experience.
Manage customer support tools and CRM software
Pay: ₹28,418.79 - ₹54,126.75 per month
Work Location: In person
📌 Customer Service Manager Csm Pimpri Chinchwad (Pimpri-Chinchwad)
🏢 Parakh Agro Industries
📍 Pimpri-Chinchwad