How will you make an impact
Education & Training
Develop and maintain comprehensive AI education materials, including documentation, online courses, hands-on workshops and best practice technical guides.
Conduct live and virtual training sessions to enable customers and employees to successfully implement and utilize AI solutions.
Work closely with cross-functional teams , including product developers, engineers, and customer success teams to stay updated on AI advancements and best practices.
Stay informed on AI education methodologies and the latest technologies to ensure industry-leading training content.

Knowledge Management & Content Optimization
Own and maintain the Knowledge Management System (KMS), ensuring content is searchable, structured, and up to date on AI advancements and best practices.
Review, edit, and publish knowledge base articles, ensuring accuracy, clarity, and alignment with organizational standards.
Implement best practices for content tagging, indexing, and version control to enhance accessibility and usability.




Analyze knowledge base usage metrics to improve efficiency and optimize content for relevance.
Gather insights and feedback from training participants to refine and enhance learning programs.

Have you got what it takes
Bachelor's degree in business, AI, Information Systems, Computer Science, Project Management, Instructional Design or related field or equivalent experience required.
Experience- 5- 7 years
Proven work experience in education, technical training, or instructional design, preferably in a tech or SaaS setting.
Solid understanding of Generative AI, Natural Language Processing (NLP), Machine Learning (ML), and Conversational AI concepts preferred.
Ability to translate complex AI topics into digestible, engaging learning materials for diverse audiences.
Excellent technical English writing and editing skills.
Solid client orientation, with an understanding of client needs and concerns

📌 Senior Education Professional Pune
🏢 NICE
📍 Pune