Have you got what it takes
Bachelor's degree in business management or related work experience required
12+ years' experience in project management or technically relevant occupation
Experience in Software as a Service (SaaS)
Strong project management skills in planning and coordination for timely delivery
Explicit and effective communication skills .
Analytical, continuous improvement and inquisitive mindset.
Ability to think creatively and develop solutions to complex problems.
Team-oriented with solid interpersonal skills.
Early adopter of creative technologies.
Strong sense of accountability and ownership.
Skilled communication, behavior and demeanor.
Promote the use of AI tools to enhance decision-making and operational efficiency across business units.
PMP Certification
You Will Have an Advantage If You Also Have:
Generative AI models, NLU techniques, and automation principles.
CRM integrations, APIs, and other ecosystem technologies.
Industry trends and emerging technologies in AI and digital customer engagement.
📌 Senior Specialist Client Services Project Manager Pune
🏢 NICE
📍 Pune