04 Sep
|
Virtual Connect Solutions
|
India
04 Sep
Virtual Connect Solutions
India
We are looking for an experienced Oracle Field Service Cloud (OFSC) / Oracle Fusion Field Service Consultant to implement, configure, integrate, and support field-service solutions. The consultant will work with business and technical teams to translate field-service requirements into scalable OFSC solutions.
Key Responsibilities
Configure and implement Oracle Field Service Cloud (OFSC).
Analyze business requirements for scheduling, dispatching, routing, capacity, and field operations.
Configure Activities, Activity Types, Resources, Work Skills, Work Zones, Calendars, and Capacity.
Configure and optimize Routing and Scheduling.
Configure Resource Management and Resource Calendars.
Design and implement technician workflows and mobility processes.
Support Capacity/Quota management and appointment booking.
Configure Forms, Mobility, Screens, User Types, and Access Controls.
Develop and maintain integrations between OFSC and external systems such as Oracle ERP, Oracle CX, CRM, WMS, and third-party applications.
Work with REST APIs, SOAP/web services, file-based integrations, and integration middleware where applicable.
Monitor and troubleshoot integration and application issues.
Perform functional testing, integration testing, UAT support, and production deployment.
Prepare technical/functional documentation and provide knowledge transfer.
Support production incidents and perform root-cause analysis.
Work with business stakeholders, developers, integration teams, and Oracle support.
Required Skills
OFSC Core
Oracle Field Service Cloud / Oracle Fusion Field Service
Activity Management
Resource Management
Work Skills
Work Zones
Capacity Management
Quota Management
Routing
Scheduling
Resource Calendars
Mobility
Forms and Screens
User Types and permissions
Configuration and troubleshooting
Integration
REST APIs
SOAP APIs
JSON / XML
Webhooks/events
Oracle Integration Cloud (OIC)
ERP/CRM integrations
Understanding of master and transactional data flows
Technical
Basic SQL
API testing tools such as Postman
JSON/XML
Troubleshooting and log analysis
Understanding of cloud-based applications
Valuable to Have
Oracle Fusion Cloud knowledge
Oracle ERP / SCM / CX experience
Oracle Integration Cloud
Experience with large field-service implementations
Knowledge of telecommunications, utilities, manufacturing, HVAC, or other field-service industries
Agile/Scrum experience
📌 Oracle Field Service Cloud Pune (India)
🏢 Virtual Connect Solutions
📍 India