04 Sep
|
Nandhana Palace
|
India
04 Sep
Nandhana Palace
India
Job Summary:
Responsible for welcoming guests, handling front desk operations, assisting with check-in/check-out, responding to guest queries, and ensuring a smooth and pleasant guest experience.
Key Responsibilities:
Welcome and greet guests professionally.
Handle guest check-in and check-out procedures.
Manage guest reservations and room allocation.
Attend to guest queries, requests, and complaints promptly.
Handle telephone calls and provide accurate information.
Maintain guest records and front office documentation.
Coordinate with Housekeeping, F&B;, Maintenance, and other departments.
Ensure proper cash/card handling and billing procedures.
Maintain cleanliness and qualified appearance of the front desk.
Assist guests with local information and other requirements.
Follow company SOPs and maintain high standards of guest service.
Ensure proper handover of pending tasks between shifts.
Eligibility:
0–2 years of experience in Front Office / Hospitality preferred.
Pay: ₹12,749.63 - ₹38,345.68 per month
Work Location: In person
📌 Front Office Assistant Bengaluru (India)
🏢 Nandhana Palace
📍 India