Key Responsibilities
Welcome and assist guests throughout their stay.
Handle guest queries, requests, and feedback professionally.
Coordinate with relevant departments to ensure guest requirements are fulfilled.
Handle inbound calls and enquiries related to resort stays, day outings, and events.
Provide relevant information on packages, availability, and services.
Follow up on enquiries and assist in converting them into confirmed bookings.
Maintain accurate records of enquiries, bookings, and guest interactions.
Support the sales and operations teams whenever required.

Requirements
Requirements
Minimum qualification: 12th Pass / Graduate preferred.
English communication skills are mandatory.
Positive communication and interpersonal skills.
Presentable appearance and a pleasant personality.
Customer-oriented approach with a positive attitude.
Ability to multitask and work effectively in a hospitality workplace.
Previous experience in hospitality, guest relations, front office, or inside sales will be an added advantage.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Guest Relations Executive Electronic City
🏢 Nirantara Resort
📍 Electronic City