Key Responsibilities:

Driving ER Projects

India CultureAlignment projects and delivery
Labor codesimplementation

Compliance Support

Monitor updates and ensure applicability of key labourlaws (PF, ESIC,PT, Gratuity, CLRA,S&E; Act, LWF, Maternity, etc.)
Maintain updated compliance trackers and supportdocumentation of returns,registers, licenses, and inspection records
Assist in preparing data,documents, and responses for statutory inspections and internal/external audits
Coordinate with vendors and consultants to ensure ER vendor compliance and timely filings
Strong understanding of POSH and Support the ICC (Internal Complaints Committee) with records and logistics in line with POSH guidelines
Partner with ER lead to drivecompliance training and awareness initiatives

Case Management Support

Assist in case logging, documentcollection, and coordination for grievance, performance, conduct, and harassment investigations – Tier 2 cases
Work with the ER lead to maintain ServiceNow-based ER case tracking, actionupdates, and closurereports
Present insightsand drive stakeholder connects
Support Line Manager ER capability development workshops and communication campaigns




Maintain metricsand dashboards relatedto case volumes,closure rates, and training effectiveness
Assist in deliveryof ER training sessions (performance, policy, ethics) in collaboration with internal stakeholders or external vendors

Skills & Competencies

Good understanding of labour law concepts and statutory requirements in India
Hands-on experience with ER documentation, case handling procedures, or compliance reporting
Robust interpersonal skills and abilityto handle sensitive conversations discreetly
Excellent writtenand verbal communication skills in English
Familiarity with HR tools(SNOW, SAP, MS Office) and case documentation processes
A proactivelearner with strongfollow-through and attention to detail
Demonstrated abilityto work in a fast-paced, multi-site environment

Qualification &Experience;

MBA or Postgraduate in HR / Labour Law
8 -10 years of relevant experience in HR Compliance, Employee Relations
Exposure to managing audits,labour inspections, or internal investigations will be a must

📌 ER Professional (Gurugram)
🏢 BT Group
📍 Gurugram