We are looking for a Customer Relationship Executive (CRE) to build strong customer relationships, handle enquiries, follow up with leads, and support the sales team in achieving business targets.

Key Responsibilities
Handle customer enquiries through calls, WhatsApp, email, and other channels.
Follow up with leads, prospects, and existing customers.
Understand customer requirements and provide appropriate assistance.
Maintain strong and qualified customer relationships.
Coordinate with the sales and internal teams to resolve customer requirements.
Maintain customer and lead records in CRM/system.
Support the sales team in lead conversion and customer retention.
Handle customer concerns and coordinate for timely resolution.
Prepare daily/weekly follow-up and customer reports.
Achieve assigned targets and performance goals.

Requirements
Bachelor's degree in any discipline.




1–2 years of experience in customer service, sales, telecalling, or relationship management preferred.
Freshers with good communication skills may also apply.
Excellent communication and interpersonal skills.
Positive follow-up, convincing, and negotiation skills.
Basic knowledge of MS Office, Excel, email, and CRM.
Positive attitude, customer-focused approach, and willingness to learn.

Malayalam and English communication skills are required

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement
Paid time off

Experience:
Telecaller: 2 years (Preferred)

Language:
English (Preferred)

Work Location: In person

📌 Customer Relation Executive Cre Kozhikode
🏢 Bronet Group
📍 Kozhikode