We are looking for a BPO Executive who can handle day-to-day operational activities, MIS reporting, data management, and coordination with internal teams and clients. The ideal candidate should have positive communication skills and strong knowledge of MS Excel.
Key Responsibilities:
Handle daily BPO/operations-related activities.
Prepare and maintain daily, weekly, and monthly MIS reports.
Maintain accurate data and update records regularly.
Track team performance, productivity, attendance, and operational metrics.
Coordinate with internal teams to ensure smooth workflow.
Prepare Excel reports and dashboards as required.
Monitor pending tasks and follow up with concerned teams.
Handle emails and routine client/internal communication.
Maintain proper documentation and records.
Support the team with ad-hoc reports and operational requirements.
Required Skills:
Valuable communication and coordination skills.
Robust knowledge of MS Excel*.
Experience in MIS reporting and data management*.
Good analytical and problem-solving skills.
Ability to work with large volumes of data.
Good attention to detail.
Comfortable working in an office-based BPO environment.
Use these keywords while searching:
Primary Keywords:
BPO Executive
MIS Executive
MIS Coordinator
MIS Analyst
BPO Operations Executive
Operations Executive
Operations Coordinator
MIS Reporting
Reporting Executive
Data Management Executive