Job Title: Restaurant Captain
Location: Pala Kitchen Restaurant

Job Summary:
The Restaurant Captain is responsible for overseeing the daily operations of the dining area, ensuring exceptional customer service, and coordinating between kitchen and service staff. This role requires robust leadership, attention to detail, and the ability to maintain high service standards.

Key Responsibilities:
Supervise and guide service staff to ensure smooth restaurant operations
Greet and assist guests, ensuring a high-quality dining experience
Coordinate with the kitchen team for timely and accurate order delivery
Handle customer inquiries, feedback, and complaints professionally
Train new staff and ensure adherence to service standards and protocols
Monitor table turnover and reservation flow
Ensure cleanliness and proper setup of dining areas
Maintain inventory of service supplies (cutlery, glassware, etc.)
Assist in implementing promotional activities and special events

Requirements:
Proven experience in a supervisory role within a restaurant or hospitality setting
Strong leadership and communication skills
Excellent customer service orientation




Ability to work in a quick-paced environment
Good organizational and multitasking abilities
Flexibility to work shifts, including weekends and holidays
Basic knowledge of food safety and hygiene standards

Preferred Qualifications:
Diploma or degree in Hospitality Management or related field
Experience with POS systems
Multilingual abilities are an advantage

Key Skills:
Team leadership
Problem-solving
Customer relationship management
Time management
Attention to detail

Salary & Benefits:
Competitive salary (based on experience)
Staff meals
Opportunities for growth and advancement

Reporting To:
Restaurant Manager / Operations Manager

How to Apply:
Interested candidates can submit their resume directly to the restaurant management or via the official contact channels.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹23,000.00 per month

Benefits:
Food provided

Ability to commute/relocate:
Pala, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Work Location: In person

📌 Restaurant Captain Pala
🏢 THE Pala Kitchen
📍 Pala