Role Overview
We are looking for an IT Operations & Admin Executive to manage user lifecycle, identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools. The role focuses on ensuring secure access, smooth IT operations, and a strong end-user experience.
Key Responsibilities
Manage onboarding and offboarding across Microsoft 365 and SaaS tools
Administer Microsoft Entra ID (MFA, RBAC, SSO, Conditional Access)
Handle Windows & macOS device management using MDM tools (Intune/Jamf)
Provide L1/L2 IT support for hardware, software, and access issues
Manage SaaS applications, SSO integrations, and license optimization
Maintain IT asset inventory and handle procurement & audits
Automate workflows using Power Automate / PowerShell / scripting
Ensure security, compliance, and zero access leakage
Support basic network operations (Wi-Fi, VPN, connectivity)




Maintain documentation, SOPs, and access records
Requirements
2-4 years of experience in IT Operations / IT Administration
Strong hands-on experience with Microsoft 365 & Entra ID
Solid understanding of IAM concepts (SSO, MFA, RBAC)
Experience managing Windows & Mac environments
Familiarity with SaaS tools, endpoint management, and MDM solutions
Basic scripting knowledge ( PowerShell or similar )
Understanding of networking fundamentals
What We’re Looking For
Robust ownership and attention to detail
Problem-solving mindset with focus on automation
Ability to manage both IT operations and end-user support
Good communication and collaboration skills

📌 IT Support and operations Admin (Chennai)
🏢 goML
📍 Chennai