Handle customer inquiries, requests, and complaints professionally.
Maintain regular communication and robust relationships with customers.
Coordinate with Sales, Production, Quality, and Dispatch teams for customer requirements.
Follow up on orders, deliveries, and pending issues.
Maintain customer records, feedback, and communication details.
Ensure timely resolution of customer complaints and provide updates.
Support customer satisfaction and retention activities.
Prepare basic reports related to customer interactions and complaints.

Required Skills
Good communication and interpersonal skills.
Customer-focused attitude and problem-solving ability.
Positive follow-up and coordination skills.
Basic knowledge of MS Office/Excel.
Ability to handle multiple customers and tasks efficiently.
Experience in CRM/customer handling will be an advantage.

Pay: ₹200,000.00 - ₹400,000.00 per year

Perks:
Cell phone reimbursement
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Relationship Executive Mehsana
🏢 Suresh Enterprises
📍 Mehsana