Location: Mohali
Job Type: Full time (Night Shift ) Only
Job Summary
We are looking for enthusiastic and customer-focused candidates for the International Voice Process. The candidate will be responsible for handling inbound and outbound calls, resolving customer queries, and providing excellent customer service to international clients.
Key Responsibilities
Handle customer queries through calls in a qualified manner
Provide accurate information and resolve customer concerns efficiently
Maintain excellent communication and customer handling skills
Meet quality standards and productivity targets
Maintain records of customer interactions and follow-ups
Escalate complex issues to the concerned department when required
Requirements
Excellent verbal communication skills in English
Valuable listening and problem-solving abilities
Basic computer knowledge
Ability to work in rotational shifts/night shifts
Positive attitude and customer-centric approach
Freshers and experienced candidates both can apply
Qualification
Minimum 12th Pass / Graduate in any stream
Preferred Skills
Strong interpersonal skills
Team player with a qualified attitude
Ability to handle pressure and multitask
Salary & Benefits
Attractive salary package
Incentives and performance bonuses
Cab facility (if applicable)
Growth opportunities prospects
Training provided
Pay: ₹10,942.95 - ₹30,000.00 per month
Benefits:
Leave encashment
Work Location: In person
📌 Client Support Executive Sahibzada Ajit Singh Nagar
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📍 Sahibzada Ajit Singh Nagar
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