A Retail Sales Officer is responsible for selling products or services directly to customers, achieving sales targets, maintaining customer relationships, and supporting the day-to-day sales activities of a retail outlet.

Key Responsibilities
Welcome customers and understand their needs and preferences.
Explain product features, perks, prices, and offers.
Recommend suitable products and assist customers in making purchase decisions.
Generate new customers and maintain relationships with existing customers.
Handle customer enquiries, complaints, and feedback professionally.
Prepare quotations, sales orders, invoices, and other sales-related documents.
Maintain accurate records of sales, customer information, and stock.
Coordinate with the store, warehouse, and delivery teams to ensure timely order fulfillment.
Monitor product availability and inform management about stock requirements.
Follow up with customers regarding enquiries, orders,



and payments.
Promote new products, discounts, and promotional campaigns.
Maintain a clean, organized, and attractive sales area.
Monitor competitor products, prices, and market activities.
Follow company policies, sales procedures, and customer-service standards.

Required Qualifications
Previous experience in retail sales or customer service is preferred.
Positive communication and interpersonal skills.
Positive negotiation and convincing skills.
Ability to work with sales targets.
Customer-focused and positive attitude.
Ability to work independently as well as part of a team.

Pay: ₹15,000.00 - ₹30,844.65 per month

Benefits:
Leave encashment

Experience:
Telemarketing: 1 year (Preferred)

Work Location: In person

📌 Retail Sales Officer Kozhikode (India)
🏢 Gratis Group of Companies
📍 India