Email Support Executive

Job Type: Full time
Shift Timing: Boys 9 am to 12 am and for Girls 7 am to 9pm
Working Days: 6 Days Working (1 Rotational Week Off)
Qualification: Graduation Mandatory
Salary: ₹16,000 – ₹18,000 In-Hand

JOB OVERVIEW
We are hiring Email Support Executives responsible for handling customer queries through email and written communication channels.
This is a non-sales and non-target role focused on customer query resolution and service quality.
Candidates must have good written communication skills and attention to detail.

KEY RESPONSIBILITIES
Handle customer queries via email and ticketing tools
Provide accurate and timely responses to customer concerns
Maintain proper email etiquette and professional communication
Ensure queries are resolved within defined TAT / SLA timelines
Update customer records and maintain proper documentation
Coordinate with internal teams for issue resolution when required

CANDIDATE REQUIREMENTS




SSC can also apply (Fluent English)
Good written English communication required
Basic computer and typing knowledge
Ability to understand customer issues and provide proper resolution
Ability to work in rotational shifts
Immediate joiners preferred

PREFERRED SKILLS
Prior experience in email or chat support process
Knowledge of CRM or ticketing tools
Positive analytical and problem-solving skills
Professional and customer-focused approach

WHY JOIN US
Professional Work Environment
Growth Opportunities Based on Performance
Fixed Salary Structure
Process Training Provided

HIRING NOTE
Immediate Joiners Preferred

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits:
Health insurance
Provident Fund

Work Location: In person

📌 Email Support Executive Airoli
🏢 Core360solution
📍 Airoli