Job SummaryThe Shift Manager is responsible for overseeing daily operations during a assigned shift. This role ensures excellent customer service, maintains high product quality, and manages team performance to meet the coffee shop's standards and sales goals.Key Responsibilities
Operational Management
Supervise opening and closing procedures of the coffee shop.
Delegate tasks to baristas and team members effectively.
Ensure the shop complies with health, safety, and sanitation guidelines.
Monitor inventory levels and restock milk, coffee beans, and pastries as needed.
Maintain high standards for coffee quality and beverage presentation.
Handle customer complaints and resolve issues professionally.
Ensure a clean, welcoming, and fast-paced setting for customers.
Train and mentor current baristas on drink recipes and customer service.
Motivate the team to achieve daily sales targets.
Manage staff schedules, breaks,



and shift attendance.
Manage the cash register, perform till counts, and drops.
Approve standard transactions, voids, and discounts
Record daily sales reports and report discrepancies to the Store Manager.

Requirements & Qualifications
Proven experience as a Shift Supervisor, Senior Barista, or a similar role in the hospitality industry.
Strong knowledge of coffee brewing techniques and espresso equipment.
Excellent communication and leadership skills.
Ability to work in a fast-paced environment and handle stress calmly.
Flexibility to work early mornings, late nights, weekends, and holidays.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Shift Manager Delhi
🏢 Bhatia Speciality Coffee
📍 Delhi