Senior F&B; Service Associate

Department: Food & Beverage
Employment Type: Full-Time

About the Role

We are looking for an experienced and guest-focused Senior F&B; Service Associate to lead service delivery on the floor, mentor junior team members, and ensure every guest has an exceptional dining experience. This role combines hands-on service excellence with informal team leadership and operational responsibility.

Key Responsibilities
Deliver attentive, skilled, and personalized service to guests across the outlet(s)
Take ownership of assigned sections, ensuring smooth table service, timely order taking, and accurate billing
Guide, train, and mentor junior service associates and trainees on service standards and SOPs
Handle guest queries, special requests, and complaints promptly and professionally, escalating when necessary
Ensure mise-en-place, table settings, and service areas meet brand and hygiene standards
Have solid product knowledge of the menu, including ingredients, allergens, and beverage pairings, to make informed recommendations




Assist with upselling food and beverage items to enhance guest experience and revenue
Coordinate with kitchen and bar teams to ensure timely and accurate order delivery
Monitor stock levels of service essentials (linen, cutlery, glassware) and coordinate replenishment
Ensure compliance with food safety, hygiene, and health & safety regulations
Step in to cover supervisory duties in the absence of the outlet manager

Requirements
Minimum 2–4 years of experience in F&B; service, preferably in a hotel, fine-dining, or high-volume restaurant setting
Solid communication and interpersonal skills
Excellent grooming and presentation standards
Basic knowledge of POS systems and billing procedures

What We Offer
Competitive salary and service charge
Free meals on duty
Staff accommodation provided
Growth path toward Team Leader/Supervisor roles

Job Type: Full-time

Pay: ₹16,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Senior F&b Associate Ooty
🏢 The Littlearth Group
📍 Ooty