Company: Suryabala VinFast
Location: Erode, Tamil Nadu
Job Type: Full time
Salary: ₹20,000 – ₹25,000 per month + Incentives
Job Summary:
We are looking for an experienced Body Shop Advisor to handle accident repair customers, insurance claims, vehicle estimation, job cards, and coordination with the body shop team.
Key Responsibilities:
Attend customers for accident and body repair requirements.
Inspect vehicles and prepare repair estimates.
Prepare and maintain job cards.
Coordinate with insurance companies and surveyors.
Handle insurance claim documentation and approval follow-up.
Coordinate with denting, painting, and repair teams.
Track repair progress and update customers.
Ensure timely vehicle delivery.
Conduct final inspection before delivery.
Handle customer complaints and ensure customer satisfaction.
Maintain service records and documentation.
Achieve body shop revenue and customer satisfaction targets.
Requirements:
2–5 years of experience as a Body Shop Advisor / Service Advisor.
Experience in automobile dealership, accident repair, and insurance claims preferred.
Knowledge of vehicle estimation, denting and painting.
Positive communication and customer-handling skills.
Basic computer knowledge.
Automobile Diploma/ITI/Degree preferred.
EV experience will be an added advantage.