Chief Operation Officer - Need from Jewellery Experience Only

Strategic Leadership
Develop and execute long-term business and operational strategies.
Translate company vision into measurable operational goals.
Identify growth opportunities and improve business profitability.
Drive digital transformation and operational innovation.

Manufacturing & Production
Supervise jewellery production planning and execution.
Ensure timely completion of orders while maintaining quality standards.
Monitor karigar productivity, wastage, and production efficiency.
Improve manufacturing processes and reduce operational costs.

Supply Chain & Procurement
Oversee sourcing of gold, diamonds, gemstones, and other raw materials.
Build solid relationships with vendors and suppliers.
Optimize procurement costs while ensuring quality and timely availability.
Manage inventory planning and stock movement.

Operations Management
Establish SOPs across all departments.
Monitor KPIs and operational performance.
Improve workflow efficiency and interdepartmental coordination.
Ensure smooth execution from order booking to delivery.

Sales & Customer Relationship




Support B2B and B2C sales teams in achieving revenue targets.
Improve customer satisfaction and retention.
Strengthen CRM processes and after-sales service.
Collaborate with marketing for product launches and promotional campaigns.

Finance & Business Performance
Manage operational budgets and cost control.
Review profitability, margins, inventory turnover, and cash flow.
Present MIS reports and operational dashboards to management.
Drive continuous improvement in business performance.

Compliance & Quality
Ensure compliance with BIS Hallmarking, GJEPC guidelines, GST, labour laws, and company policies.
Maintain quality control throughout production and retail operations.
Implement risk management and internal controls.

People Leadership
Lead and mentor department heads.
Build a high-performance culture.
Develop succession planning and employee engagement initiatives.
Conduct regular performance reviews and leadership development.

Pay: ₹60,000.00 - ₹80,000.00 per month

Advantages:
Leave encashment

Work Location: In person

📌 Chief Operations Officer From Jewellery Only Charni Road
🏢 Nornament Designers
📍 Charni Road