Position: Telecaller
Experience: 2+ Years
Employment Type: Full-Time
Department: Sales & Customer Relations

About the Role

We are looking for an experienced and confident Telecaller with at least 2 years of experience in telecalling, lead follow-up, customer handling, and sales coordination. The candidate will be responsible for contacting potential customers, understanding their requirements, generating interest, and converting leads into appointments or sales prospects.

Key Responsibilities
Make outbound calls to potential and existing customers.
Follow up with leads generated through online and offline marketing channels.
Understand customer requirements and provide relevant information about products/services.
Generate and qualify leads through telephone conversations.
Schedule meetings and appointments for the sales team.
Maintain regular follow-ups with prospective customers.
Handle customer queries professionally and provide appropriate solutions.
Maintain accurate records of calls, leads, follow-ups, and customer interactions.
Update lead status regularly in CRM/Excel.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with the sales and operations teams for smooth lead handling.
Build and maintain positive relationships with customers.





Requirements
Minimum 2 years of experience as a Telecaller, Telesales Executive, Customer Relationship Executive, or similar role.
Excellent communication skills in Hindi and English.
Valuable convincing and negotiation abilities.
Confident and professional telephone manner.
Basic knowledge of MS Excel, Google Sheets, and CRM tools.
Ability to handle customer objections and follow up consistently.
Target-oriented and self-motivated.
Valuable interpersonal and customer-handling skills.

Preferred Candidate

Candidates with experience in real estate, interior design, construction, home improvement, furniture, or related industries will be preferred.

Key Performance Indicators (KPIs)
Number of calls completed
Qualified leads generated
Follow-up conversion rate
Appointments/meetings scheduled
Lead-to-customer conversion
Monthly sales contribution

Compensation

Salary: ₹18,000 – ₹30,000 per month + Performance Incentives
Salary will depend on experience, communication skills, and previous performance.

Location

Noida / Greater Noida, Uttar Pradesh

Pay: ₹8,642.27 - ₹31,256.23 per month

Work Location: In person

📌 Tele Caller Executive Noida (India)
🏢 Interior Maasters
📍 India