04 Sep
|
Talentsphere Consulting
|
India
04 Sep
Talentsphere Consulting
India
This role as an Executive or Sr. Executive – Lead Optimization offers an exciting opportunity to utilize your telesales expertise and customer service skills in a supportive and dynamic environment.
Main Job Tasks and Responsibilities:
Follow up with customers via telephone or email following initial sales contact and schedule appointments.
Provide detailed information to callers about company services and products.
Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).
Maintain and organize inquiry sheets using designated formats and software.
Proficiency in MS Office and Internet applications.
Continuously educate oneself on products to enhance customer service during calls.
Skills/Requirements:
At least 2+ years of experience in telesales within a high-volume, rapid-paced environment.
Strong customer service and telesales skills.
Proficient in web-based applications and Windows operating systems.
Excellent organizational skills with the ability to multitask and prioritize in a energetic environment.
Capability to handle sensitive and confidential client information.
Superior verbal and written communication skills.
Robust problem-solving and decision-making abilities.
Demonstrated ability in closing sales effectively.
Required Skills
Client Relationship Management
Communication
Customer Service
Data Entry
MS Office
Sales closing
Telesales
Windows operating systems
Pay: ₹500,000.00 - ₹600,000.00 per year
Application Question(s):
Do you have 2+ years of experience in telesales, lead follow-up, or customer calling in a high-volume environment?
Do you have proven experience in converting leads and successfully closing sales over calls?
Are you comfortable using MS Office, web-based applications, and CRM/software to accurately record and manage customer inquiries?
Work Location: In person
📌 Executive Or Sr Executive – Lead Optimization Delhi (India)
🏢 Talentsphere Consulting
📍 India