Key Responsibilities

Team Management & Motivation: Hire, onboard, mentor, and inspire sales reps to maintain high morale and a competitive drive.

Goal Setting & Tracking: Set individual and team quotas, monitor KPIs (conversion rates, call volume, revenue), and manage the sales pipeline.

Coaching & Training: Conduct regular training sessions, provide constructive feedback, and assist with closing complex deals.

Strategy Execution: Implement sales strategies defined by senior executives and adapt local tactics to fit market shifts.

Reporting: Analyze performance metrics and report progress, forecasts, and roadblocks to upper management.

Customer Escalations: Help handle major client accounts and resolve escalated customer service issues.

Pay: ₹35,000.00 - ₹45,000.00 per month

Perks:
Leave encashment
Paid time off
Provident Fund

Ability to commute/relocate:
Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
Current and Expected Salary ?
What is your notice period?

Experience:
Team management: 2 years (Preferred)

Work Location: In person

📌 Customer Care Team Leader Faridabad (India)
🏢 ABC CONSULTANTS
📍 India