PNC Qualified Noble Care Multispeciality Clinic, Jammu is looking for a qualified, friendly and patient-focused Front Desk Executive / Patient Care Coordinator to manage reception and ensure smooth patient coordination.
Key Responsibilities:
Welcome and assist patients professionally.
Manage OPD registration, appointments and patient flow.
Coordinate with doctors regarding schedules and consultations.
Enter and update patient details, doctor consultations, prescriptions and recommended laboratory/radiology tests accurately in the clinic management system.
Ensure doctor prescriptions and recommended investigations are properly recorded and communicated to the concerned department.
Coordinate with Laboratory, Radiology and Pharmacy for patient requirements.
Handle phone calls, WhatsApp enquiries and patient queries.
Manage billing, payments and patient records.
Handle patient concerns politely and efficiently.
Maintain accurate and confidential patient data.
Requirements:
12th/Graduate with relevant healthcare experience.
1–3 years of experience in a hospital, clinic or diagnostic centre preferred.
Excellent communication and patient-handling skills.
Good knowledge of English and Hindi; Punjabi/Urdu preferred.
Good computer skills and ability to work confidently on clinic/hospital management software.
Accurate and fast data-entry skills are essential.
Pleasant personality, professional attitude and ability to work under pressure.