04 Sep
|
Kriyalogic
|
Noida
Key Responsibilities
Handle inbound customer calls and respond professionally to customer queries.
Understand customer concerns and provide appropriate solutions.
Resolve complaints and service-related issues efficiently.
Provide accurate information about products, services, orders, and processes.
Follow company policies, procedures, and quality standards.
Record customer interactions and update details in the CRM/system.
Escalate complex issues to the appropriate department or supervisor.
Maintain high standards of customer satisfaction and service quality.
📌 Customer Service Representative Noida
🏢 Kriyalogic
📍 Noida