To support factory operations by managing material inputs, monitoring daily production, coordinating client visits, handling incoming parcels/couriers, and assisting management with smooth internal and external communications.
Role & responsibilities
Client & Visitor Coordination
Receive clients, vendors, and visitors at the factory.
Explain ITPs product range, capabilities, and ongoing projects.
Coordinate with higher and middle management for follow-ups and feedback.
Production Monitoring & Reporting
Track day-to-day production status across workstations/lines.
Maintain daily/weekly production statistics (output, downtime, rework, etc.).
Monitor staff activities and ensure adherence to production schedules and safety norms.
Prepare straightforward MIS (Management Information System) reports for management review.
Material & Inventory Support
Monitor material inputs to production (raw materials, consumables, components).
Coordinate with store/procurement for timely availability of materials.
Record material receipts, issues, and balances as required.
Highlight shortages, damages, or quality issues to concerned heads.
Logistics & Couriers
Receive and log all incoming parcels, couriers, and porter deliveries.
Ensure proper handover to respective departments/individuals.
Maintain a basic inward register/log for tracking.
Administrative & Communication Support
Support heads and management in soft communications (internal coordination, follow-ups, reminders).
Assist in preparing basic documents, emails, and messages as needed.
Act as a point of contact between factory floor, office, and external stakeholders.
Preferred candidate profile
Diploma / Degree in Civil Engineering, Production/Industrial Engineering, or related field.
Basic knowledge of manufacturing/factory operations and material handling is preferred.
Familiarity with MS Excel
Positive communication skills (English, Hindi & Telugu).
Organised, detail-oriented, and able to maintain accurate records.
Basic numerical and analytical ability for production and material data.
Team player with a service-oriented approach.
14 years of experience for an executive-level QS focused on factory support.
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