Candidate should have 0 to 1 year of experience in Telecom/ISP domain
Basic understanding of telecom standards & protocols
Knowledge on Microsoft Office applications• Coordination skills and taking the right approach logically
Responsible for Delivery of services for international customers
OLO - Delivery Management (Supplier Co-ordination for service delivery)
Ensures that all installation functions are performed in a timely fashion to meet agreed SLAs.
Perform escalation management, wherever necessary and in case project is in jeopardy.
Customer communications and KCIs (Keep Customer Informed)
End to end order management for smooth delivery
Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix Other requirements
A valuable team player & positive Customer experience /satisfaction.
Ownership & responsiveness towards the assigned work
Collaboration with team and other stakeholders

Must Have Skills:
Excellent written and verbal Communication skill
Specific Technical knowledge / certifications Basics of Telecom, networks

📌 Walk In Diversity Walk In Interview Junior Customer Service Executive Chennai
🏢 Tata Communications
📍 Chennai