Role & responsibilities

Internal IT & Hardware Support
Diagnose and resolve hardware issues related to laptops, desktops, printers, scanners and other peripherals.
Perform hardware replacement, upgrades and preventive maintenance.
Install and configure Windows OS, drivers, applications and system updates.
Troubleshoot laptop/desktop issues including RAM, SSD/HDD, battery, display, keyboard, motherboard, power and boot-related issues.
Install, configure and troubleshoot printers and scanners.
Troubleshoot LAN, Wi-Fi, IP configuration and basic network connectivity issues.
Maintain IT hardware and asset inventory.
Maintain records of hardware issued, repaired, replaced and returned.
Coordinate with hardware vendors/service centres for warranty and repair-related matters.
Assist in procurement and technical evaluation of IT hardware whenever required.

Client-Site Support
Visit client locations for hardware installation, configuration and troubleshooting. Provide on-site support for laptops, desktops, printers, networking equipment and other IT peripherals.




Attend client complaints/service requests and ensure timely resolution.
Install and commission IT equipment at new client sites.
Perform hardware replacement and basic network troubleshooting at customer locations.
Coordinate with clients and internal teams to ensure smooth service delivery.
Prepare service/visit reports after completing client assignments.
Maintain skilled communication and customer relationships during site visits.

Preferred candidate profile
Solid hands-on knowledge of Laptop/Desktop Hardware Troubleshooting
Good knowledge of Windows OS installation and troubleshooting
Printer installation and troubleshooting
Basic knowledge of LAN, Wi-Fi, IP addressing, routers, switches, data backup and restoration
Hardware assembly, component replacement and upgrades
Valuable communication and customer-handling skills
Ability to work independently at client locations
Willingness to travel for client/site visits

📌 Hardware & It Support Engineer Noida
🏢 CloudBoson
📍 Noida