Role Overview

Detailed JD required skills capabilities. The vendor must provide resources with handson expertise aligned to Sterling MFT support roles, IBM Sterling B2B SFG, SSP configuration and support, BPML development and scripting for automation, Secure file transfer protocols SFTP, FTPS, HTTPS, ConnectDirect, File encryption, PGPGPG, Linux Unix and Windows system support, root cause analysis and incident troubleshooting, partner onboarding and integration support, monitoring tools Dynatrace BigPanda, SQL and scripting knowledge for diagnostics and automation, ability to implement process improvements and proactive monitoring. Scope of Services Endtoend ticket lifecycle ownership, Monitoring and response, File transfer issue resolution and recovery, Partner connectivity support, Batch and process management, Patch validation and setting support, Runbook execution and continuous improvement, 247 support model.

Responsibilities




Endtoend ticket lifecycle ownership
Monitoring and response
File transfer issue resolution and recovery
Partner onboarding and integration support
Partner connectivity support
Batch and process management
Patch validation and workplace support
Runbook execution and continuous improvement
247 support model

Required Capabilities
Sterling MFT
IBM Sterling B2B SFG
SSP configuration and support
BPML development and scripting for automation
Secure file transfer protocols SFTP
FTPS
HTTPS
ConnectDirect
File encryption

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist System Management Pune
🏢 LTM
📍 Pune