Job Description
Support & troubleshoot IPTV, Cable, DSL internet and VoIP systems over Chat and Email
Provide the customer with the quickest method of resolving reported issues in a explicit, concise and friendly manner.
Develop a solid understanding of the Process/Products/Services to enhance the Customer experience
Communicate and coordinate with internal departments when necessary to help develop a cohesive team.
Should possess a strong mind-set and a qualified demeanour to comprehend customers issues/queries and provide resolutions thereby increasing/promoting the Brand image of the organisation

Preferred candidate profile
Excellent in Grammar
Excellent typing speed.
Ability to work under pressure with high attention to detail
Excellent communication and interpersonal skills
Flexibility to work rotational shifts
Graduate or Post Graduate
Position : Customer Care Representative Non-Voice
Number of Openings : 18
Company : VCC
Interview Timings : 3:00PM- 6:00PM [IST]
Gate Check Approval : 3:00PM-4:00PM [IST]

📌 Walk In Customer Care Representative Non Voice Hyderabad
🏢 Vcc India
📍 Hyderabad