Job Summary

We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a qualified, positive manner. You will apply your multitasking skills by listening and responding to customer via Call/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.

Responsibilities
The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a skilled, positive manner.




You will apply your multitasking skills by listening and responding to customer via Call/Emails, navigating computers, documentation simultaneously.
Should have the ability to swiftly gain customer confidence and trust.
To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator.
Top candidates are detail-oriented, motivated, and have excellent people skills.

Qualifications
Outgoing
Detail-oriented
Motivated
Excellent people skills
Effective communicator

Skills
Customer service
Multitasking
Communication
Listening
Documentation
Product knowledge
People skills
Attention to detail

📌 Business Support Senior Associate Chennai
🏢 NTT DATA Business Solutions
📍 Chennai