Required Skills / Qualifications / Certifications / Tech Stack (List all)

Essential
Graduate / Diploma / Degree in Engineering, Business Administration, Operations or a related discipline.
Relevant experience in project implementation, rollout, service operations, project coordination or commercial operations.
Strong experience in contractor handling and coordination.
Experience in coordinating multiple stakeholders including customers, contractors, field engineers, logistics, commercial and finance teams.
Strong knowledge of MS Excel, including advanced formulas, Pivot Tables, lookups, data analysis and MIS preparation.
Valuable working knowledge of ERP / IFS or similar business systems.
Strong understanding of project documentation, invoicing and payment follow-up.
Valuable communication, coordination and negotiation skills.




Ability to independently monitor multiple projects and drive closure.
Solid analytical and problem-solving capability.

Preferable
Experience in Oil & Gas / Retail Automation / Forecourt / Engineering Services / Project Implementation.
Experience handling HPCL, BPCL, IOCL, Nayara or similar customer portals.
Experience in VIM or customer-specific invoice submission portals.
Experience in SOP implementation and process compliance.
Prior experience in team handling / coordination of Field Service Engineers.
Experience in project billing, receivables and collection follow-up.
Strong ERP and MIS reporting experience.
Minimum 5 years of relevant experience, preferably in project/service operations

📌 Assistant Manager Customer Operations Guwahati
🏢 Gilbarco Veeder-Root
📍 Guwahati