Accounts Receivable Executive - Voice

Experience: 1+ Years

Process: Accounts Receivable – Voice

Employment: Full-Time, Permanent

Work Mode: Work From Home

Shift: Night Shift / US Shift

Job Summary

We are looking for an Accounts Receivable Executive with 1+ year of experience in a Voice/Call Center process. The candidate will handle customer calls related to accounts, payments, outstanding balances, and other account-related queries for a US-based process.

Key Responsibilities
Handle customer calls related to payments, outstanding balances, and accounts.
Follow up with customers regarding pending payments.
Understand and resolve customer account-related queries.
Maintain accurate customer and payment information.
Follow process and quality guidelines.
Meet daily productivity, quality, and performance targets.




Escalate complex issues to the appropriate team.
Maintain skilled communication with customers.
Work effectively with the team to achieve process targets.

Requirements
1+ year of experience in Voice / Call Center / Customer Support.
Experience in Accounts Receivable / Collections will be an advantage.
Good English communication and listening skills.
Positive customer-handling skills.
Basic computer and MS Office knowledge.
Ability to handle customer conversations professionally.
Willingness to work in Night/US shifts.
Comfortable working from office.
Valuable attitude, learning ability, and target-oriented approach.

📌 Accounts Receivable Executive Voice Hyderabad (India)
🏢 QUADRANTECH
📍 India