Key Responsibilities
Manage daily Flipkart and D2C order operations.
Ensure timely order processing and dispatch within defined SLA and cut-off timelines.
Monitor pending orders, ageing, cancellations, and operational exceptions.
Track inventory availability, Fill Rate, OOS, and stock-related issues.
Coordinate with Warehouse, Inventory Planning, Logistics, and Customer Care teams.
Monitor pickup and delivery TAT, NDR, RTO, and returns.
Maintain operational accuracy across Marketplace, OMS, and ERP systems.
Monitor Flipkart SLA compliance, inventory synchronization, and fulfilment performance.
Prepare daily and weekly MIS reports covering orders, dispatch, backlog, Fill Rate, and exceptions.
Conduct Root Cause Analysis (RCA) for recurring operational issues and ensure timely resolution.
Support process improvement, automation, and SOP implementation.




Guide and monitor executives handling respective business channels.
Proactively identify and escalate critical operational risks to the Senior Operations Manager.

Preferred Profile
4–7 years of experience in Ecommerce, Marketplace, or D2C Operations.
Hands-on experience with Flipkart Seller Panel / Marketplace Operations is preferred.
Solid understanding of order fulfilment, inventory management, logistics, and returns.
Proficiency in MS Excel, ERP/OMS systems, and data analysis.
Robust coordination, ownership, problem-solving, and analytical skills.
Ability to manage operational challenges and work effectively with cross-functional teams.

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Assistant Manager Operations Flipkartc Ahmedabad
🏢 TECHNO SYSTEM
📍 Ahmedabad