We are looking for a Biker Service Engineer responsible for providing in office installation, maintenance, troubleshooting, and repair support for POS (Point of Sale) machines and related payment devices at merchant locations.
Key Responsibilities
Visit merchant/customer locations on a daily basis using a two-wheeler.
Install, configure, replace, and troubleshoot POS terminals and payment devices.
Handle hardware, software, connectivity, printer, SIM, battery, and power-related issues.
Perform preventive maintenance and ensure timely resolution of service calls.
Replace faulty POS terminals/components as per service guidelines.
Coordinate with the back-office/service team for escalations and technical issues.
Maintain proper records of service visits, device replacements, and inventory.
Ensure high customer satisfaction and adherence to defined SLA/TAT.
Collect/update required documents or device-related information from merchants when required.
Pay: Up to ₹13,000.00 per month
Work Location: In person
📌 Biker Service Engineer Kolkata (India)
🏢 Ultimate Digital Solutions
📍 India
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