Airbnb Property Operations Manager

Role: Property Operations Manager

Responsibility: Manage and optimize 3 Airbnb properties to ensure they are guest-ready, profitable, and highly rated.

Key Responsibilities
Manage guest communication, bookings, check-ins, and check-outs.
Coordinate housekeeping, laundry, maintenance, and other vendors.
Conduct property inspections and ensure cleanliness and quality standards.
Monitor and maintain inventory, toiletries, linen, appliances, Wi-Fi, and other supplies.
Handle guest complaints, emergencies, and maintenance issues promptly.
Manage Airbnb calendars, pricing, availability, and occupancy.
Track revenue, expenses, and property performance.
Monitor guest reviews and maintain high ratings.
Ensure timely payments, documentation,



and local compliance.
Conduct regular quality checks and arrange replacement/repairs when required.

Key KPIs
Occupancy: 75–90%
Guest Rating: 4.8+
Cleaning Score: 4.9+
Response Time: Under 10 minutes
Cancellation Rate: Below 1%
Maintenance Resolution: Within 24 hours

Ideal Candidate: Robust in property/hospitality operations, guest handling, vendor coordination, problem-solving, and multitasking. Experience managing Airbnb/short-term rental properties will be preferred. Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Airbnb Property Operations Manager Kolkata
🏢 Suta Private
📍 Kolkata