Job Title: SAP S/4HANA Basis Administrator
Location: HCLTech Lucknow , Uttar Pradesh (on-site)
Experience: 4-8 years

Job Description
The SAP S/4HANA Basis Administrator is responsible for the installation, configuration, administration, monitoring, maintenance, performance optimization, security compliance, and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments. The role ensures high availability, system stability, disaster recovery readiness, and compliance with organizational, regulatory, and audit requirements.

SAP Basis & HANA Administration
Provide technical support for SAP Basis and SAP HANA environments by independently resolving incidents, service requests, and change tickets.
Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes.
Perform SAP system refreshes, client copies, kernel upgrades, and patch implementations.
Manage SAP Transport Management System (TMS) activities across development, quality, and production environments.
Monitor SAP system health, availability, and performance.
Ability to support mission critical support 24*7 for PROD environment

️ Incident & Problem Management
Conduct root cause analysis (RCA) for recurring and escalated SAP issues.
Troubleshoot SAP application, database, operating system, and interface-related problems.
Ensure timely ticket resolution within agreed Service Level Agreements (SLAs).




Minimize resolution rejections and case reopenings through effective issue management.

⚙️ Performance & System Optimization
Analyze system performance and implement optimization measures.
Monitor SAP HANA database performance and perform tuning activities.
Manage backup, recovery, and disaster recovery procedures.
Ensure optimal utilization of system resources.

Knowledge Management & Team Support
Create, update, and maintain technical documentation and knowledge base articles.
Deliver training sessions and technical guidance for current team members.
Mentor junior analysts and support team capability development.
Share best practices and lessons learned across the support organization.

⭐ Must-Have Skills
SAP Basis Administration
SAP S/4HANA Administration
SAP HANA Database Administration
SAP Transport Management System (TMS)
SAP System Monitoring and Performance Tuning
Incident and Problem Management
ServiceNow or similar ticketing tools
Hands-on experience supporting SAP S/4HANA environments.
Experience in production support, upgrades, migrations, and system maintenance activities.

Preferred Certifications
SAP Certified Technology Associate – SAP S/4HANA System Administration.
SAP Certified Technology Associate – SAP HANA Administration.
SAP NetWeaver Administration certification (preferred).

How to Apply
This is a location-specific hiring for Lucknow . Apply or share resume at:
[email protected]

📌 SAP S/4HANA Basis Administrator (Safa)
🏢 HCLTech
📍 Safa