04 Sep
|
Simtrak Solutions
|
Bengaluru
04 Sep
Simtrak Solutions
Bengaluru
Hiring Booking Manager
Company: Simtrak Solutions
Experience: 1+ Year
Salary: ₹4–5 LPA
Location: Bangalore, India
Employment Type: Full time
*### Roles & Responsibilities*
Manage day-to-day hotel room reservations, including new bookings, amendments, cancellations, and confirmations.
Coordinate with hotels regarding room availability, rates, room categories, and booking requirements*.
Handle guest inquiries and provide accurate information regarding room availability, rates, and reservation policies.
Ensure bookings are entered and maintained accurately in the relevant booking systems/platforms.
Coordinate with hotels and guests to resolve booking discrepancies, changes, and other reservation-related issues.
Monitor booking status and ensure timely confirmation and communication to guests.
Maintain accurate records of reservations, cancellations, modifications,
and related documentation.
Coordinate with internal teams to ensure smooth handling of hotel bookings and guest requirements.
Prepare and maintain basic booking and reservation reports.
Ensure skilled and timely communication with guests and hotel partners.
*### Requirements*
Bachelor’s degree in Hospitality, Travel & Tourism, Business Administration, or a related field.
Minimum 1 year of experience in hotel reservations, bookings, hospitality, travel, or a similar role.
Solid communication and customer-handling skills.
Good coordination, organizational, and problem-solving abilities.
Skilled approach with a strong focus on customer service and accuracy.
📌 Booking Manager Bengaluru
🏢 Simtrak Solutions
📍 Bengaluru