We are seeking a refined, guest-focused, and energetic Assistant Front Office Manager to lead the front office operations at our Hotel in Margao, South Goa. Preference will be given to Goan candidates or professionals currently based in Goa, with a robust understanding of local hospitality standards.

Role Overview

The ideal candidate will embody exceptional hospitality, with a passion for delivering personalized guest experiences while driving operational excellence and revenue performance.

Key Requirements
Degree/Diploma in Hotel Management (mandatory)
6–8 years of relevant experience in upscale/luxury hotels or resorts
Excellent communication and presentation skills
Strong leadership presence with the ability to inspire and manage teams
Proven expertise in guest engagement, feedback management, and service recovery
Strong upselling and revenue optimization skills
Proficiency in PMS systems (e.g., Opera, IDS, etc.)

Key Responsibilities:




Lead and oversee all front office functions including reception, reservations, and guest relations
Deliver seamless and personalized guest experiences aligned with luxury hospitality standards
Manage guest feedback proactively and ensure service excellence at all touchpoints
Drive upselling initiatives, maximize room revenue, and achieve defined targets
Train, mentor, and develop the front office team to uphold premium service standards
Collaborate closely with housekeeping, F&B;, and other departments for flawless operations

Compensation & Benefits:
Competitive salary aligned with experience and industry standards
Accommodation and other benefits (if applicable)
· Growth opportunities within a premium hospitality setting

📌 Assistant Front Office Manager For A Hotel In Margao South Goa Aquem (India)
🏢 GROUP OF COMPANIES
📍 India