About the Role

We are seeking a energetic and customer-focused Customer Relationship Executive (CRE) to manage customer interactions, coordinate with healthcare stakeholders, and ensure exceptional service delivery. The selected candidate will serve as a key link between the company, hospitals, healthcare professionals, and customers.

Key Responsibilities
Handle customer inquiries and provide timely resolutions.
Build and maintain robust relationships with hospitals, doctors, patients, and healthcare partners.
Coordinate with internal teams to ensure smooth service delivery and customer satisfaction.
Conduct regular follow-ups with existing customers.
Address customer complaints professionally and ensure prompt resolution.
Maintain accurate records of customer interactions, feedback, and service requests.
Support customer retention and business development initiatives.
Prepare daily, weekly, and monthly activity reports.
Ensure compliance with company policies and quality standards.





Eligibility Criteria
Bachelor's Degree in any discipline.
Minimum 1 year of experience in a hospital, diagnostic center, healthcare organization, pharmaceutical company, or related field.
Robust communication and interpersonal skills.
Proficiency in MS Office (Excel, Word, Outlook) and basic computer applications.
Ability to multitask, prioritize responsibilities, and meet deadlines.

Required Skills
Customer Relationship Management (CRM)
Communication and Negotiation Skills
Problem-Solving Ability
Team Coordination
Data Entry and Record Management
Professional Telephone Etiquette

Preferred Experience

Candidates with experience in
Patient Coordination
Customer Support
Hospital Operations
Healthcare Administration

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Relationship Executive Kannur (India)
🏢 Oncure Bio Solutions
📍 India