> Key Responsibilities
Handle customer queries related to Airline Reservations, Ticketing, Cancellations, Rebooking, and Changes.
Make and manage Air Travel Bookings efficiently.
Assist customers with flight schedules, fares, baggage, and other travel-related information.
Handle Ticket Issuance, Re-Issuance, Refunds, and Itinerary Changes.
Coordinate with airlines and customers to ensure smooth travel arrangements.
Provide excellent customer service and resolve booking-related issues promptly.

> Candidate Requirements

Prior experience in Airline Ticketing & Reservations / Air Travel Booking is required. Hands-on experience with Amadeus GDS is mandatory.
Positive knowledge of Airline Fares, Ticketing Procedures, PNRs, Re-Issuance, Cancellations, and Refunds.
Excellent communication and customer-handling skills.
Ability to work efficiently in a fast-paced travel setting.
Candidates with experience in Travel Agencies, Airlines, or Corporate Travel are preferred.

Pay: ₹350,000.00 - ₹450,000.00 per year

Perks
Health insurance
Life insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Service Agent Ticketing & Reservations Gurugram
🏢 XLNCY Consultant
📍 Gurugram