Client Relations Specialist Chennai

Client Relations Specialist Chennai

04 Sep
|
Law Offices of Mary Kennedy India
|
Chennai

04 Sep

Law Offices of Mary Kennedy India

Chennai

We’re Hiring: Client Relations SpecialistWe are looking for a Client Relations Specialist who can build solid client relationships, communicate professionally, and ensure a smooth experience from initial inquiry through ongoing service.

This role is ideal for someone with experience in client servicing, education counseling, admissions, immigration, legal services, consulting, or other client-facing roles.

Key Responsibilities
Serve as a primary point of contact for clients and respond to inquiries professionally.
Understand client requirements and guide them through the appropriate next steps.
Manage client onboarding, follow-ups, and ongoing communication.
Coordinate with internal teams to ensure timely updates and smooth service delivery.
Maintain accurate client information, follow-up records, and updates in the CRM.
Track pending actions and proactively follow up with clients.
Handle client concerns with professionalism, empathy, and a solution-oriented approach.
Assist with documentation and ensure required information is collected accurately.
Build long-term relationships and maintain a positive client experience.

Skills We’re Looking For




Excellent verbal and written communication
Robust client relationship and interpersonal skills
CRM and lead/client tracking experience
Strong follow-up and coordination skills
Attention to detail and documentation
Ability to multitask and manage multiple clients
Qualified email and telephone etiquette
Proficiency in Microsoft Office
Problem-solving and ownership mindset

Preferred BackgroundCandidates with experience in study abroad counselling, education consulting, admissions, immigration, legal services, customer success, or client relationship management will be preferred.

Location: Chennai

Work Mode: In-Office

Shift: Night Shift – aligned with U.S. Central Time (CST) business hours

Role: Client Relations Specialist

Experience: 2–5 years in client-facing/client relationship roles

Apply: Via LinkedIn

If you’re someone who enjoys working with people, building trust, and making sure every client feels supported throughout their journey, we’d love to hear from you.

📌 Client Relations Specialist Chennai
🏢 Law Offices of Mary Kennedy India
📍 Chennai

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