Laxmi Software Technology is a growing tech company committed to delivering excellent products and outstanding customer experiences. We're looking for a friendly, reliable Customer Service Officer to join our team.

Key Responsibilities
Respond to customer queries via phone, email, and chat
Resolve complaints and ensure customer satisfaction
Maintain records of customer interactions in CRM/database
Coordinate with Sales/Technical teams to resolve issues
Follow up with customers and escalate priority issues when needed

Requirements
Bachelor's degree (preferred)
Good communication skills (English/Hindi/Gujarati)
Basic computer/MS Office knowledge
Prior customer service experience is a plus
Patient, positive, team-oriented attitude

What We Offer
Competitive salary
Supportive work setting
Growth opportunities opportunities
Training provided

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Language
Gujarati (Preferred)

Work Location: In person

📌 Customer Service Officer Katargam (India)
🏢 LAXMI SOFTWARE TECHNOLOGY
📍 India