04 Sep
|
GCS
|
Tirunelveli
Location: Perumalpuram, Tirunelveli
Company: US-based Company
Process: Chat Process
Vacancies: 15
Experience: Freshers & Experienced
Qualification: Any Graduate
Work Timings: 9:00 AM – 7:00 PM
Salary: Freshers – ₹20,000/month | Experienced – Based on last drawn salary
We are looking for IT Customer Support Executives to join a US-based company and handle customer support through a chat-based process. The ideal candidate should have strong English communication skills, valuable typing ability, and a customer-focused approach.
Key Responsibilities
Handle customer queries and provide appropriate support through chat.
Understand customer requirements and provide clear and qualified responses.
Resolve customer concerns efficiently or escalate them when required.
Maintain accurate information while handling customer interactions.
Follow company processes and maintain professional communication.
Ensure a positive customer experience throughout the interaction.
Requirements
Any Graduate can apply.
Freshers and experienced candidates are welcome.
Strong English communication skills.
Valuable typing skills.
Basic computer knowledge.
Ability to communicate professionally with customers.
Willingness to work according to the given working hours.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Chat Support Executive Tirunelveli
🏢 GCS
📍 Tirunelveli