04 Sep
|
Bindu recipes
|
Bengaluru
04 Sep
Bindu recipes
Bengaluru
Key Responsibilities
Customer Support: Answer customer calls, chats, and emails about food quality, safety, or service.
Issue Resolution: Investigate customer complaints regarding foreign objects, illness, or bad taste, and offer fair solutions.
Compliance Tracking: Log and track issues that break food safety rules or internal quality guidelines.
Policy Communication: Explain safety rules, ingredient lists, and company return policies clearly to customers.
Report Generation: Make daily logs of complaints to find safety trends or repeated kitchen and delivery errors.
Cross-Department Work: Share urgent customer complaints with the quality control or food safety team for quick action
Pay: ₹25,000.00 - ₹40,000.00 per month
Perks
Provident Fund
Work Location: In person
📌 Customer Support Associate Bengaluru
🏢 Bindu recipes
📍 Bengaluru